10 Questions to Ask Before Hiring a Software Development Agency

Hiring a development agency is a big commitment, and the wrong choice is costly to unwind. The good news: a handful of pointed questions will tell you almost everything you need to know. Here are ten to ask before you sign.

The ten questions

1. Who exactly will work on my product, and how senior are they?
2. Can you show me products you've shipped that are live today?
3. How do you make sure the product scales as we grow?
4. Who owns the code and intellectual property?
5. How do you decide when to use AI—and when not to?
6. What happens after launch—do you support and maintain it?
7. How do you handle changes to scope mid-project?
8. How will you keep me informed on progress?
9. What's gone wrong on past projects, and how did you handle it?
10. What does a successful partnership look like to you?

What good answers sound like

A strong partner answers directly, shows real work, and is honest about trade-offs and past mistakes. A weak one gets vague, hides behind buzzwords, or dodges questions about accountability and ownership. The difference becomes obvious fast.

You learn more from how an agency answers hard questions than from anything on its website.

We welcome every one of these questions—because end-to-end ownership, real production work, and straight answers are exactly what we're built on. Ask us anything; let's start a conversation.